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CONTACT US

NOTICE: Please do not send confidential information through this Contact Form. Insurance coverage cannot be bound via voicemail, email, text message or website request. Contact your agent directly for further service or call (573) 233-1497. 

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Thanks for contacting FCNB Insurance!

FCNB Privacy Policy
Privacy Policy

Categories Of Information We Collect

We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or other forms.

  • Information about your transactions with us, our affiliates and others; and

  • Information we receive from a consumer reporting agency.
     

Categories Of Information We Disclose               

We reserve the right to disclose all of the nonpublic personal information that we collect about customers or former customers.


Categories Of Parties To Whom We May Disclose   

We may also disclose all of the information we collect as described above to service providers and others and to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. Information about you may be shared between FCNB Bank, FCNB Insurance Services, Inc. and FCNB Investment Services, Inc. We may also disclose all of the information we collect as described above to the affiliated group of FCNB companies for marketing solicitations. If you do not want this information to be shared between the FCNB affiliated companies for marketing purposes you have the right to opt out.


SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from FCNB Bank. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://www.fcnb.com/disclosures/. Message HELP for help. Reply STOP to any message to opt out.
 

SMS consent is not shared with third-party vendors.
 

Confidentiality And Security 

We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
 

Marketing Opt-Out        

FCNB Bank, FCNB Insurance Services, Inc. and FCNB Investment Services, Inc. are providing this notice. You may limit our affiliates in the FCNB group of companies, from marketing their products or services to you based upon your personal information that they receive from the FCNB group of companies. This information includes your income, your account history and your credit score. For joint accounts, the opt-out will apply to everyone on the account. Your choice to limit marketing offers from the FCNB group of companies will apply until you tell us to change your choice. If you have already made a choice to limit marketing offers from our affiliates, you do not need to act again until you receive a renewal notice.
 

To limit marketing offers, contact us by:

  • Call your FCNB Financial Center or our corporate office at 573-466-4180

  • Mail your request to: FCNB, P.O. Box 159, Steelville, MO 65565

  • Complete the Web Form below and click “Submit”
     

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.
 

Questions? Call 573-466-4180 or complete the Contact Form

Marketing Opt-Out Request

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Insurance products offered through FCNB Insurance Services, Inc. are not a deposit, not FDIC insured, not insured by any federal government agency, not guaranteed by the bank, and may go down in value.​

Corporate Office: FCNB Insurance, 404 W Main St, PO Box C, Steelville, MO 65565

Privacy Policy

Links Disclaimer: Some links within the FCNB Insurance website may lead to other sites that we believe may be useful or informative. The FCNB Insurance website does not incorporate any materials appearing in such linked sites by reference. These links to third party sites or information are not intended as, and should not be interpreted by you as, constituting or implying our endorsement, sponsorship, or recommendation of the third party information, products, or services found there. We do not maintain or control these sites and accordingly make no guarantee concerning the accuracy, reliability, or currency of the information found there.

© 2025 by FCNB Insurance Services, Inc.

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